Please read the following privacy policy carefully as it explains how we collect and utilise your data.
How do we collect information?
To the extent permissible under applicable law, we collect information about you and any other party whose details you provide us when you:
What do we do with your information?
When you interact with our site, as part of the on-line communication process, we collect the personal information you give us such as your name, phone number, and e-mail address.
When you browse our site, we may also automatically receive and store certain personally non-identifiable information (“log data”). This log data includes your computer’s internet protocol (IP) address, browser type or the domain from which you are visiting, the site pages you visit, the search terms you use, and any advertisements on which you click. This is information that helps us learn about your browser and operating system. For most users accessing the internet from an internet service provider, the IP address will be different every time you log on. We use log data to provide you with the services and pool it with other information to monitor the use of the services, and for the technical administration of the services. We do not associate your IP address with any other personal information to identify you personally, except in cases where we are asked to comply with a subpoena or other legal demand, or where we suspect that there has been a violation of our policies, our terms of service and/or applicable law.
E-mail marketing (if applicable): we may send you e-mails about our site, new products or services, our company, and other updates with your permission.
To the extent permissible under applicable law, we use your information to: –
How we get your consent?
When you provide us with personal information via one of our on-line touch points (such as a web form, platform in-put, lead form, social lead), you consent to our collecting it and using it only for the reason for which you sent us your information.
Where we ask for your personal information for a secondary reason, like marketing or research, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How to withdraw your consent?
If you change your mind after you have opted in, you may withdraw your consent for us to contact you, collect more information, use, or disclose your information, at any time, by contacting us at: –
Refinex (Pty) Ltd – 011 824 0473 or alternatively send us a mail to info@refinex.co.za.
Disclosure: –
We may disclose your personal information if we are required to do so by law or if you violate our general terms and conditions.
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide us.
For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by them in turn.
We may share your information with third-party platform providers (such as face book, linked in, google, and twitter) to serve targeted advertising / content to you via the relevant third-party platform, based on your profile / interests. Your information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant provider’s platform and you should consult the third party’s help / support centre for more information.
Once you leave our website or are re-directed to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms and conditions.
Links: –
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately misused, accessed, disclosed, altered, destroyed or lost.
We keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage. We do our best to protect your personal information, but we cannot guarantee the security of your information if it is transmitted to our website, applications, or services, or to other websites, applications, and services, via an internet or similar connection.
If you provide us with your personal information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure, we follow and implement additional generally accepted industry standards.
Cookies are small text files that are transferred from our websites, applications, or services and stored on your device. We use cookies to provide you with a more personalised service and to help make our websites, applications, and services better for you.
Our cookies may be session cookies, which are temporary cookies that identify and track users within our websites, applications, or services and are deleted when you close your browser or leave your session in the application or service.
Or we can make use of the following type of cookies: –
Strictly necessary cookies: –
These are cookies that are needed for our websites, applications, or services to function properly.
Performance cookies & analytics technologies: –
These cookies collect information about how visitors and users use our websites, applications, and services. For instance, it can gather information about which functionality visitors use most often, and if they get error messages from areas of the websites, applications, or services. These cookies don’t collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications, and services work.
Functionality cookies
These cookies allow our websites, applications, and services to remember choices you make (such as your user’s name, language, or the region you are in) and provide enhanced, more personalised features. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators’ permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Web beacons & parameter tracking
We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in e-mails. These web beacons collect limited information and does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it.
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, kindly contact us on info@refinex.co.za.
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165 Tedstone Road,
Wadeville, Gauteng, South Africa
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